FAQs
The things people ask.
Straight answers. If yours is not here, send an enquiry — we would rather you ask than guess.
Common questions
The things people ask us most
Still not sure? Send an enquiry. We would rather answer a question than have you guess.
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How often should my boiler be serviced?
Once a year. It keeps it safe, efficient and protects your warranty.
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How long does a gas safety certificate last?
12 months. Landlords must renew it every year.
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Do I need a powerflush?
If radiators are cold at the bottom, the system is noisy or the water is dark when bled, a powerflush will likely help.
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Is a heat pump right for my home?
It depends on insulation, space and your current system. We will visit and give you an honest answer.
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Do you give free quotes?
Yes. You get a clear, fixed price before any work starts.
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Do you install oil boilers?
No. Oil is servicing only.
Next step
Still not sure?
Send the question through. We will answer it the same day.